GosuPLAY may ask you to verify your account before you can use certain services or complete certain actions.

Verification may be required for reasons such as:

  • confirming your identity
  • protecting your account
  • reviewing a deposit or withdrawal
  • completing account security checks
  • meeting legal, regulatory, or compliance requirements
  • reviewing unusual or suspicious account activity

If verification is required, you may be asked to provide information or documents such as:

  • proof of identity
  • proof of address
  • date of birth
  • account details
  • payment or transaction information
  • other information needed to complete the review

If you are asked to verify your account, some account features, payments, or withdrawals may be restricted until the checks are complete.

Please make sure any information or documents you provide are clear, accurate, and belong to you.

Do not create another account if you are asked to verify your existing account. GosuPLAY only allows one account per customer.

GosuPLAY Support will never ask for your password, seed phrase, private keys, or full wallet security details.

If you need help with verification, contact GosuPLAY Support using the available support channels.