GosuPLAY uses security controls to help protect customer accounts, personal information, and transactions.

These controls may include:

  • account access checks
  • monitoring for unusual or suspicious activity
  • payment and withdrawal reviews
  • verification checks where required
  • controls to help prevent unauthorised account access
  • secure handling of customer information

You can also help keep your account safe by:

  • keeping your OTP code and email account secure
  • not sharing your login access with anyone else
  • checking wallet addresses carefully before making crypto transactions
  • being alert to phishing, fake websites, or fake support messages
  • contacting support if you notice suspicious activity

GosuPLAY Support will never ask for your password, seed phrase, private keys, or full wallet security details.

If you think your account may be at risk, contact GosuPLAY Support as soon as possible and explain what happened.